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The WorldHost Principles of Customer Service Training programme helps you and your staff improve the customer service within your business for the benefit of all. The programme teaches invaluable skills and techniques that form the fundamentals of se
If you capture, store & process personal information on employees, customers & consumers then you need to comply with the new General Data Protection Regulation (GDPR).Â This course takes you through the new legislation in an easy to follow format.
Learn to measure the social impact of your organisation. SROI is a method of showing the value of your organisation in a tangible way. This course gives you the knowledge and tools necessary to measure and maximise the social value of your activities
Study online for free from nearly 1,000 courses on OpenLearn by Open University
Photo Walks: Manipulating Light and Shadow – free learning opportunity with Apple, Victoria Square, Belfast
Bring your iPhone or iPad and Apple Experts will show you how to capture stunning images using various light sources. Theyâ€™ll share editing techniques
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